If you think that your package is lost or delayed, please contact our email with your order number, and we will review the information to see how we can assist you. We want to ensure that you are able to receive and enjoy your products, and we will try our best to make that happen!
In the case that a shipment has been marked as delivered but not actually received, here are a couple things you can do before contacting our team:

• Check with your neighbors, building management, or security to see if they may have received it on your behalf.
• Contact your local post office as they may be holding the package at their facility following an unsuccessful delivery attempt.

We offer free standard shipping for  international orders over $50.Less than $50 shipping $8.

For any expedited shipping options, the cost will vary depending on the carrier, shipping method, destination, and weight of the package.

In order to receive an estimate of shipping costs and shipping options, you may do the following:
Enter the desired item(s) into your cart.
Proceed to your cart by clicking on the “Bag” icon on the top right corner of the page and clicking "View Shopping Bag."
Enter your shipping information in the Cart Total section and click the “Calculate shipping” button to view the available shipping methods and costs to your destination
If you are an international customer, shipping costs will include any customs fees or taxes that may incur.

America Standard Delivery

7-10 working days (excludes public holidays)

EU Standard Delivery

6-10 working days.(excludes public holidays)

Canada Standard Delivery

6-10 working days.(excludes public holidays)

Singapore Standard Delivery

6-7 working days.(excludes public holidays)

Australia Standard Delivery

5-10 working days.(excludes public holidays)

Japan Standard Delivery

5-7 working days.(excludes public holidays)