Key features
Key features
• Our products are 100% handmade and each one is unique！
• Our handmade decoden cases are individually made-to- order, so it can take a bit more time to process.
• Did you know that we have phone strap holes? Add your favorite charm to easily without torturing your poor case!Our chains are also handmade!
• Made for your Cases
• Shock absorbent case
• Use genuine dolls
• Anti-slip dotted grip edges
• Anti-shock bumper corners
• Raised edges give added protection to your screen face
• Scratch-resistant
Frequently asked questions
Frequently asked questions
What phone models can be made?
All phone models can be made，you can add your phone model to the note or send my email.
How long will it take to ship?
Because it is a hand-made product, it takes a little time to make, and it will be shipped in 7-10 days.
How much for free shipping? How much is the shipping charge?
Free shipping over $50.Less than $50 shipping $8.
Contact information for detailed communication
Email: service@amidiy.com
Do you accept returns?
We really hope you love every Skinnydip item you purchase, however, if you do need to make a return you're welcome to do so within 30 days of receipt. Check out our full returns page for more information!
Materials
Materials
Thermoplastic Polyurethane(TPU)
TPU is a flexible plastic that is commonly used in our case bumpers, which is how they're able to stretch and fit your phone perfectly. It's as if an airbag and rubber had a baby.
Simulation cream glue
It is a main material for making mobile phone case, with strong plasticity, soft like cream when making, and relatively hard after drying, which can protect mobile phone well.
Delivery and returns
Delivery and returns
America Standard Delivery
7-10 working days (excludes public holidays)-$8 on orders under $50 or free on orders on or over $50.
EU Standard Delivery
6-10 working days.$8 on orders under $50 or free on orders on or over $50.
Canada Standard Delivery
6-10 working days.$8 on orders under $50 or free on orders on or over $50.
Singapore Standard Delivery
6-7 working days.$8 on orders under $50 or free on orders on or over $50.
Australia Standard Delivery
5-10 working days.$8 on orders under $50 or free on orders on or over $50.
Japan Standard Delivery
5-7 working days.$8 on orders under $50 or free on orders on or over $50.
Returns
We really hope you love every item you purchase, however, if you do need to make a return you’re welcome to do so within 30 days of receipt.
Returns cost $5 which will be deducted from your return total. However, if your item is classed as faulty, this fee will be wavered once the item has been checked. For all faulty items please contact our customer service team on service@amidiy.com for a faulty authorisation code before sending your return back to us. Any faulty returns that are returned without an authorisation code will NOT be refunded.
When returning items to us, please include a note inside your return with your order number and the name and address used when placing the order.
All returned items must be sent back to us unopened, unused and in their original condition. We reserve the right to refuse an exchange or refund if items are non-saleable. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear, lingerie & sexual wellness. Personalised items are non-returnable/non-refundable. Gift Cards are also a non-returnable item.
Please ensure you keep hold of your proof of postage until you have received your refund/exchange.
Order & Billing
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
The payment options that we accept are:
PayPal
Credit Cards (Visa, Mastercard, Discover, and American Express)
At this time, we do not accept purchase orders, cash, check or money orders, nor do we offer any sort of layaway or COD service.
There may be several reasons for this. If you have encountered an error while purchasing, such as "Transaction declined, gateway rejected,” please try the following steps:
Try using different web browser to place your order.
Make sure that the billing address is correct and any unit numbers are listed exactly how it was inputted in your banking records.
If you have moved within the last 5 years, it is possible it is not recognizing your new address.
Please verify with your bank or credit union if they support AVS.
If you are purchasing internationally, please verify with your bank or credit union if international purchases are permitted.
We have found that these solutions solve a majority of our purchasing issues. If the issue is unable to be resolved, we recommend using the PayPal method of payment as it should not experience these issues.
Shipping
If you think that your package is lost or delayed, please contact our email with your order number, and we will review the information to see how we can assist you. We want to ensure that you are able to receive and enjoy your products, and we will try our best to make that happen!
In the case that a shipment has been marked as delivered but not actually received, here are a couple things you can do before contacting our team:
- Check with your neighbors, building management, or security to see if they may have received it on your behalf.
- Contact your local post office as they may be holding the package at their facility following an unsuccessful delivery attempt.
We offer free standard shipping for international orders over $50.Less than $50 shipping $8.
For any expedited shipping options, the cost will vary depending on the carrier, shipping method, destination, and weight of the package.
In order to receive an estimate of shipping costs and shipping options, you may do the following:
Enter the desired item(s) into your cart.
Proceed to your cart by clicking on the “Bag” icon on the top right corner of the page and clicking "View Shopping Bag."
Enter your shipping information in the Cart Total section and click the “Calculate shipping” button to view the available shipping methods and costs to your destination
If you are an international customer, shipping costs will include any customs fees or taxes that may incur.
America Standard Delivery
7-10 working days (excludes public holidays)
EU Standard Delivery
6-10 working days.(excludes public holidays)
Canada Standard Delivery
6-10 working days.(excludes public holidays)
Singapore Standard Delivery
6-7 working days.(excludes public holidays)
Australia Standard Delivery
5-10 working days.(excludes public holidays)
Japan Standard Delivery
5-7 working days.(excludes public holidays)